FREE Ground Shipping on orders $50+

We offer FREE shipping on all orders of $50 or more for all domestic orders. For orders under $50, we offer Standard Ground shipping for a flat fee of $5.00

Shipping Method:

  • Currently, we offer to ship with USPS
  • Shipping time: we ship to all 50 states.
  • 3-5 business days to all states, except shipping to California, Washington, Hawaii, Alaska States shipping 5-7 business days.

Shipping Cutoff Times

GROUND SHIPPING: Orders received by 12 pm EST are shipped out within 24 hours.
Orders received after 12 pm EST are shipped the following business day.

How do I know that my order has been shipped?

You will receive a shipment notification e-mail once your order has shipped. The e-mail will contain all details information.

All orders are processed within 24 hours.

If you placed your order on the weekend your shipment will be shipped on Monday.


Personalized Ornaments is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.